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Fire & Water - Cleanup & Restoration

Archived Blog Posts

A little soot goes a long way

8/28/2020 (Permalink)

Dryer vent pipe protruding from a rooftop, covered in soot from a fire. Call your friendly neighborhood SERVPRO professional for a quick, FREE and thorough fire damage consultation.

Modern smoke and fire alarms are great life saving devices that alert us to this threat. Homes and businesses should all be equipped with fire alerts, extinguishing and escape equipment.

Our local volunteer firefighters are the last line of defense. These amazing neighbors of ours respond at any time day or night to quickly extinguish the flames.

Because of these valuable tools and people, the incidents of total fire loss have declined over the years in proportion to the number of structure fires.

However, a small fire can still be a huge problem.  

As the fire burns, it discharges soot in the smoke and vapor column that it produces. Soot is the residue of the ignited material that wasn’t converted into heat or vapor.

That sooty residue amplifies the qualities of the material burned.

Natural materials that God made like wood tend to burn more completely.  It produces grey ash that is  “cleaner”.   The soot residue is more powdery and generally is more easily removed.

Man-made materials such as plastic, rubber and artificial fibers generally include varying amounts of petroleum bases. Those materials will burn more slowly and are less consumed.

The resulting soot is oily, greasy and smears when touched. This type of soot is much harder to remove.

Special products, tools, and supplies are required to properly clean and remove this soot.

Should you experience the trauma of a fire at your home, try to refrain from cleaning. Improper methods can actually “set” the soot and staining in surfaces.

Call your friendly neighborhood SERVPRO professional for a quick, FREE and thorough fire damage consultation. We can assist with determining what can be cleaned, what methods to use and what results to expect.

Call today!

We all get cleaned up for the first day of school

8/28/2020 (Permalink)

1st day of school is written, designed by different objects relating to a classroom. SERVPRO of Tri-County is always extremely proud helping our schools get ready. Fresh cleaned carpets help safely welcome back our kids to their class.

Everyone likes to put on their best new school clothes for that first day of classes – including the schools themselves.

Throughout the summer months, our area schools and colleges are busy painting, replacing, and cleaning.   Furniture is restored or replaced, equipment upgraded, walls painted and of course carpets and other flooring cleaned.

Despite a carefully planned and coordinated to-do list, delays and setbacks always occur. The final week before students return always gets hectic as everyone is speeding to get their tasks done in time.

Of course, the last thing to be done before school opens is to clean the carpets.

Carpet cleaning can really improve the indoor air quality and the health of the occupants. Professional cleaning can remove the dust, dander and other pollutants that dirty carpet can release.

In the age of Covid, it is even more important to remove these debris that can harbor germs and bacteria. The cleaning detergents and hot water rinse can help bring the carpet to its best appearance and condition.

SERVPRO of Tri-County is always extremely proud helping our schools get ready. Fresh cleaned carpets help safely welcome back our kids to their classrooms.

So, on that first day of school, we are looking and feeling our best.

Dirt is no respecter of churches

8/28/2020 (Permalink)

Traditional steeple church on beautiful garden grounds Your Hometown Professionals at SERVPRO of Tri-County are ready to help wash away those sins!

Every commercial facility needs to be in top condition to welcome the public. Churches are no exception to that rule.

Churches are a focal point of our lives here in Northeast Georgia. So many of us attend and participate in the life our local fellowship.

And with life, comes some messes! Our church carpets are the first to feel those messes.

Who does love dinner on the grounds? We all do! But some of that dinner always ends up on the ground! The delicious food and drinks are a delight, but every event seems to leave its mark on our floors.

Of course, the kids must be released into the wild or they will explode.  And they are going to bring that soil and dirt from the outside to the inside.

The men will eventually schedule a workday or a barbeque. That is going to punish the floors and carpet more than anything else. Talk about the unwashed masses….

But our favorite place of Worship doesn’t have to suffer in silence.

Your Hometown Professionals at SERVPRO of Tri-County are ready to help wash away those sins!

Our trained and certified technicians can evaluate and consult with your facility director to provide the best solution of our 5 top grade cleaning methods to restore your carpets and floors to a heavenly state.

Call today for a free on-site evaluation!

Why SERVPRO?

8/26/2020 (Permalink)

two SERVPRO techs loading air movers into a van SERVPRO techs are highly trained, local and professional.

Professional cleaning and restoration services are needed in homes and businesses on a daily basis.  Usually, that need is sudden, immediate, and inconvenient.

But, who to trust in those moments of need?

Your local SERVPRO of the Mountains can provide many answers to those needs and questions.

SERVPRO Industries has been serving American since 1967 – over 53 years and counting.  During that half century, the company has continually collected and trained its teams with best cleaning and restoration methods available.

SERVPRO Industries maintains an IICRC (Institute of Inspection Cleaning and Restoration Certification) accredited school on its campus in Gallatin, Tennessee.  This school trains hundreds of SERVPRO professionals in the many facets of fire, water, and mold damage restoration.

Additionally, the 25 plus SERVPRO offices inside the state of Georgia meet several times each year to share new ideas, tackle challenges and train on the best practices required by the ever-changing needs of the restoration industry.

While skill, training and experience is vital to helping, it is not enough.   Service professionals that you invite into your home or business must be honest, trustworthy, and caring.

Your hometown SERVPRO of the Mountains has been locally owned and operated by the Collins family since 1995.   It is staffed by caring people who make their homes in beautiful Northeast Georgia.  Whether they live in White, Habersham, Banks or Rabun Counties each of our customers are also our neighbors.

That means not only do we bring skill to your restoration needs, but a caring and compassionate attitude to every job as well.

You can rely on SERVPRO of the Mountains to be “Here to Help” when the need for fire, water and mold damage restoration arises in your home or business.

Why a grease fire can be a real stinker

8/26/2020 (Permalink)

Pan burning on the stove top Anyone familiar with the kitchen knows the potential for grease fires and the odors left behind. SERVPRO is "Here to Help"

It was just a small grease fire that never got off the kitchen stove. But the odor was overpowering thru ought the entire home.

Even if the fire itself did little or no damage, its the smoke and vapors that could create a lasting problem.

When food items are cooked long enough, the proteins can be released into the escaping smoke and vapor. This creates a sticky film that can get on all surfaces.

This situation is referred to as a “Protein Damage”

The laws of physics can increase the challenge of a small fire. Science teaches that hot air rises and that temperatures will equalize in a confined space.  

As any fire burns, it will put off smoke, vapor and gases. All of which will be driven upwards and outwards from the fire itself. That hot air can also carry an amazing amount of protein film with it.

The damaging smoke can travel and will eventually fill the structure completely until finally escaping thru leaks around doors, windows or the attic.

That hot air will continue to move away from the fire source seeking to equalize with the cooler air. Of course, it will carry the smoke, gases and soot with it.     

As the hot air cools and loses it’s energy, it will begin to drop those vapors and soot on surfaces

Protein soot can be nearly invisible but very sticky. It can be very difficult to remove and all surfaces must be addressed including the underside and insides of furnishings and other contents.

Professionally restoring a home requires source removal of all soot, grease and other films on all surfaces as a first step. Deodorization of the air space including unseen cracks and crevices must be done as well. Finally, all fabrics including carpets, upholstery and drapery must be thoroughly cleaned.

The professionals at your hometown SERVPRO of Tri-County can assist with restoring your home or business with total cleaning and restoration.    Call today for a free consultation and quote. throughout the structure.  

Why a small fire is still a big problem

8/26/2020 (Permalink)

Smoldering fire Even small fires can cause BIG problems, SERVPRO is "Here to Help"

It was just a small grease fire that never got off the kitchen stove. Or maybe the space heater was too close to the trashcan and set some papers on fire but quickly went out.

Even if the fire itself did little or no damage, its the smoke and vapors that could create a lasting problem.

We all know from grade school science that hot air rises and that temperatures will equalize in a confined space. Both of those laws of physics can increase the challenge of a small fire.

As any fire burns, it will put off smoke, vapor and gases. All of which will be driven upwards and outwards from the fire itself. That hot air can also carry an amazing amount of soot with it.

The damaging smoke can travel and will eventually fill the structure completely until finally escaping thru leaks around doors, windows or the attic.

As the areas closest the fire heat up, smoke and vapor can be driven into cracks and crevices. It the temperature of the ceilings and wall increase to a certain point, the pores of those surfaces can expand allowing the smoke to penetrate directly.

That hot air will continue to move away from the fire source seeking to equalize with the cooler air. Of course, it will carry the smoke, gases and soot with it.     

As the air loses it’s energy, it will begin to drop those vapors and soot on surfaces throughout the structure.

Now the soot, odor and vapor residue has been spread throughout the building including places that can’t be accessed by hand.

Professionally restoring a home or business after damage can be quite involved even when the fire itself was small.

A source removal of all soot, grease and other films on all surfaces must be completed as a first step. Deodorization of the air space including unseen cracks and crevices must be done as well. Finally, all fabrics including carpets, upholstery and drapery must be thoroughly cleaned.

The professionals at your hometown SERVPRO of Tri-County can assist with restoring your home or business with total cleaning and restoration.    Call today for a free consultation and quote.

Historic Hart County Church Fire

8/26/2020 (Permalink)

Large brick church Sardis Baptist Church has a beautiful campus just north of Hartwell near the dam.

SERVPRO of Tri-County recently completed a fire and smoke damage cleanup for Sardis Baptist Church in Hart County just north of Hartwell, Georgia. The campus overlooks beautiful Lake Hartwell near the Big Oaks State Park.

This church family has been serving the local community since the late 1800s. Members and visitors hail from neighboring Elbert, Franklin, and Anderson counties as well. The historic church is in its fifth sanctuary building.

Just a few days before Christmas, a candle reignited after evening service. Thankfully, a family camping nearby at Watsadler State Park had stopped in the church parking lot.They noticed the flickering fire through the stained-glass window and called 911.

Volunteer firefighters from Hart County Station 1 and the Bio Volunteer Fire station responded quickly and saved the sanctuary from total loss.

While structural damage was contained to the one window and adjoining wall, smoke and odor had heavily impacted the entire sanctuary. SERVPRO of Tri-County was chosen to remove the soot and odor.  

Church sanctuaries present unique challenges when cleaning and restoring. 25 foot high ceilings, recessed light, speakers, projectors and chandeliers were difficult to access. Additionally, over 100 pews had to be detached, cleaned, deodorized, and reset. Every wall and surface had to be cleaned and deodorized by hand.

The entire project took several weeks but in February, the congregation was able to return to its normal schedule of worship and its mission to serve the community.

Historic Microburst Storm is small but dangerous

8/25/2020 (Permalink)

News Paper Header for the Hartwell Sun Hartwell Sun circle logo

Storm ravages Hart County during the night of April 6, 2017.  By Michael Isom Staff writer

“The worst storm damage was out there by Cateechee (Golf Club) or out there on Bowman Highway next to the Ag Center,” said Hart County Sheriff Mike Cleveland The sheriff’s department started getting phone calls from Hart County residents when the storm began.

James Fulghum lives on Bowman Highway near the Agriscience Center and was awoken by the storm. “I don’t get scared that often, but I have to admit that really scared me,” said Fulghum.

 Lynne Adams had a similar experience at her Ross Road home. “I have lived in this house nearly 30 years, and haven’t, until now, heard a hailstorm like this here,” she said. “I seriously thought the windows might break.”

According to Ed Hoy, supervisor of system operations with Hart EMC, over 1,500 members were without power at the height of the storm.

The biggest concentration of incidents were reported in the Liberty Hill and Sardis areas. “Enough praise cannot be given to the (Hart County) Fire Department and the volunteers and the (Hart County) Road Department. They were actually the hands-on chain saws, tractors, and whatever was needed to get the job done,” Cleveland said. “It was just amazing the amount of huge trees in the road. We aren’t talking about one tree. We are talking about multiple trees.”

Excerpts from the Hartwell Sun Newspaper, April 13th, 2017

Thankfully, there were no storm related injuries reported.

Literally, hundreds of trees were knocked down in a straight-line wind shear that damaged over 100 home and businesses. 

Storms like this are becoming more frequent this decade and their damage can be severe.

Emergency crews from SERVPRO of Tri-County & SERVPRO of the Mountains were on the scene early that morning assisting people with water removal, debris cleanup and property restoration. 

Improve the living quality of your business or commercial space

8/25/2020 (Permalink)

Dirty shoes walking on clean carpet Clean carpets play an important role in a healthy office.

As commercial enterprises, we are inviting the public into our building.  We want to create the most appealing, comfortable, and safe environment for them.

Commercial carpet adds to the beauty and comfort of places of business.   It is critical that these surfaces be properly maintained.  The carpet manufacturers usually provide cleaning guidelines for their carpets, including vacuuming, spot cleaning and of course regular professional cleaning.

Of course, clean carpet is more appealing to occupants and visitors.    Studies show that clean and orderly environments can boost mood and productivity.

But carpet cleaning can also improve our health.  Carpet cleaning reduces the noise and dust caused by pedestrians and equipment. 

According to research done by the Environmental Protection Agency, dirty carpets can retain several sources of allergens, particle pollution, gas, dander, and dust. This can cause toxic airborne gases to adhere to them and get caught up in the fabric.

These toxic gases can then be released by walking across the carpet or daily activities such as vacuuming which can reduce indoor air quality.  Professional carpet cleaning services can not only kill the bacteria but also remove those trapped pollutants that can affect your health.

The IICRC states that carpets should be professionally cleaned every two years or less depending on the amount of soiling.   Since businesses have increased foot traffic, this frequency could be quarterly or even monthly. 

Professional carpet cleaning can remove those soils that do invade.   Steam cleaning, shampooing, steam extraction, bonnet cleaning or rotary extraction are all effective methods to clean carpeting that has become dirty.

SERVPRO professionals can inspect and consult as to which of our 5 quality cleaning methods will restore your carpets to the clean and beautiful results that we all desire.

Contact your hometown SERVPRO today for a free consultation and quote to keep your business or commercial facility sparkling clean for your customers, employees, and guests.

What is a Microburst Storm?

8/25/2020 (Permalink)

lightning in a dark sky over a city Micro burst storms come and go at random, SERVPRO is Here to Help

The National Weather Service defines a microburst as a localized column of sinking air (downdraft) within a thunderstorm and is usually less than or equal to 2.5 miles in diameter.

Microbursts can cause extensive damage at the surface, and in some instances, can be life-threatening. There are two primary types of microbursts: 1) wet microbursts and 2) dry microbursts. Wet microbursts are accompanied by significant precipitation and are common in the Southeast during the summer months.

During the past few years, Northeast Georgia has experienced an increase of annual rainfall.  This has contributed to the more frequent occurrence of late day or nighttime thunder cells and storms.

Because these storms are so small and manifest so quickly, they can often be overlooked by local or national news reports.  Yet the damage to homes and businesses while localized can be very severe.

Wind speeds in microbursts can reach up to 100 mph, or even higher, which is equivalent to an EF-1 tornado! Winds this high can cause major damage to homes and other structures and level hundreds of trees. It is very important that you take Severe Thunderstorm Warnings just as seriously as Tornado Warnings!

Be sure to take shelter to protect your family and loved ones.   But, after the storm has passed, you can call SERVPRO to help repair whatever might have been damaged.

Because each SERVPRO is individually owned and locally operated, we are typically just a few minutes away from where these events occur.

Whatever is needed to clean, dry, repair or restore a damaged structure can be coordinated thru your local SERVPRO team.  

We remain “Here to Help.”

Cleaning North Georgia Red Clay out of Carpet

8/17/2020 (Permalink)

Dirt road leading to mountain scenery There is no argument over the beauty of the North Georgia Mountains and every beauty has its price, We pay by the clay load.

Ah, the red hills of Georgia.  We live in a one of America’s most beautiful places, the foothills of the Appalachian Mountains.    That brilliant Georgia red clay adds to the striking scenery.

With that beauty comes some challenges in keeping our homes clean.  Namely keeping that Georgia red clay on the outside.  Kids, pets and even careless husbands can quickly track that red clay onto our floors and carpeting.

Red clay is bright colored and its tiny insoluble particles can work their way into the weave or knit of any fabric.  Carpet and rugs are even more vulnerable as the weight of a footstep can grind soil deeper.

The first line of defense is walk off areas.  The IICRC (Institute of Inspection Cleaning and Restoration Certification) states that it can take up to 23 ½ steps to completely clean the bottom of someone shoes.

Installing a welcome mat outside and again inside the door gives each guest a place to clean their feet prior to entering.

Frequent vacuuming when carpets are dry are also critical to keeping soils from getting ground into each fiber.   The IICRC states that over 80% of dry soils can be removed thru proper vacuuming.

Some spot cleaning may be appropriate over time.  See our blog “Out Spot out!” for more specific information.

Lastly, all carpets should be professionally cleaned every two years or less depending on the amount of soiling.  

Your SERVPRO professional can recommend the best of our 5 quality cleaning methods to remove that pesky Georgia red clay from your carpets today.

How to keep Carpets Clean while Lake Living

8/17/2020 (Permalink)

photo of lake from dock point of view, mountains in the background As much as I love the energy the lake provides, I prefer to keep the soil on the shore.

Many of us are blessed to live on or near some of the most beautiful lakes in America.   Our corner of Northeast Georgia boasts so many great places to enjoy the water, sun and nature.   We have Lake Hartwell, Lake Russell, Lake Burton, Lake Yonah, Lake Tugaloo, Lake Rabun, Tate Lake, Tallulah Falls Lake, and Thurmond Lake and list continues.

Whether we enjoy a lake view from our back porch or just visit for the day, we can end up bringing the lake inside with us.   Pets, kids, and even absent-minded husbands can all track in the sand, mud and or even fish residue that we would rather stay outside.

The first line of defense is walk off areas.  The IICRC (Institute of Inspection Cleaning and Restoration Certification) states that it can take up to 23 ½ steps to completely clean the bottom of someone shoes.

Installing a welcome mat outside gives each guest a place to clean their feet prior to entering.   A second walk off run inside the door will give additional help.

Frequent vacuuming when carpets are dry are also critical to keeping soils from getting ground into each fiber.   This is a most cost-effective way to extend the life and beauty of carpeting.

Some spot cleaning may be appropriate over time.  See our blog “Out Spot out!” for more specific information.

The IICRC states that carpets should be professionally cleaned every two years or less depending on the amount of soiling.   When living close to high activity areas like we do, that frequency may increase.

Finally, professional carpet cleaning can remove those soils that do invade.   Steam cleaning, shampooing, steam extraction, bonnet cleaning or rotary extraction are all effective methods to clean carpeting that has become dirty.

SERVPRO professionals can inspect and consult as to which of our 5 quality cleaning methods will restore your carpets to the clean and beautiful results that we all desire.

Enjoy the lake… but keep these tips in mind to keep your carpets fresh and clean!

A river flows through it… now how to keep your carpets clean!

8/17/2020 (Permalink)

Wooded Scene with river flowing over rocks If you haven't made time to explore any of the many rivers in North East Georgia I'd highly recommend it, just be aware it is hard to go only once.

Our section of Northeast Georgia has some of the most scenic rivers in America.   We can within minutes be on the river and lost in the grandeur of creation.   Whether fishing, kayaking, tubing or just splashing under a waterfall, our rivers have much fun to offer.

The rivers that flow through us include the Savannah, Tugaloo, Seneca, Oconee, Broad, Middle, North Fork, South Fork, Chattooga, Tallulah, and the Coleman.   And of course, the hundreds of creeks and brooks that feed them.

Yet at the end of the day, we want that beauty to stay outside.  Kids, pets and all the fun gear can quickly track in mud, sand, grit and who know what onto our floors and carpets.

The tiny insoluble particles of outdoor soils can work their way into the weave or knit of any fabric.  Carpet and rugs are even more vulnerable as the weight of a footstep can grind soil deeper.

The first line of defense is walk off areas.  A large welcome mat outside and a small area rug on inside the door gives each guest a place to clean their feet prior to entering.

When carpets are dry, regular vacuuming will help keep soils from penetrating the carpet fibers.   The IICRC (Institute of Inspection Cleaning and Restoration Certification) states that over 80% of dry soils can be removed thru proper vacuuming.

Some spot cleaning may be appropriate over time.  See our blog “Out Spot out!” for more specific information.

The IICRC states that all carpets should be professionally cleaned every two years or less depending on the amount of soiling.   Steam cleaning, shampooing, steam extraction, bonnet cleaning or rotary extraction are all effective methods to clean carpeting that has become dirty.

Your SERVPRO professional can recommend the best of our 5 quality cleaning methods to keep your carpets staying fresh and clean.

Enjoy the river and follow these cleaning tips to keep the outside where it belongs.

Certified: SERVPRO Cleaned – a defensive cleaning program

6/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Tri-County today at  706-245-7109 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

You Should Prepare for Safety Before the Weather Is Forecast | SERVPRO® of Tri-County

6/11/2020 (Permalink)

person on a tablet using weather alert app When storm activity caused damage to your home, SERVPRO of Tri-County will respond quickly to assist in any repairs.

Thunderstorms, flooding and other types of severe weather can be very frightening and can inflict serious trauma to anything in its path. While many fly over without notice during warmer seasons, every event has the potential to sharply increase and cause severe damage so, everyone should plan ahead and make preparations then stay alert when the weather is forecast.

Measures you can take but are not limited to; dedicated flashlights in staged areas, having a  panic room or shelter ready(i.e. the more comfortable the shelter is the more likely you are to go before danger arrives), if you do not have a shelter..knowing the safest place to take cover in your home is essential, noting areas without windows or exterior walls, subscribing to weather monitoring providers. 

Following weather notifications will give you access to clear and direct information from local weather professionals. Weather changes quickly so staying connected and knowing the alerts are very important. If an alert says, “SEVERE WEATHER WATCH” you should know that means conditions could develop into a severe event and it is recommended to stay tuned into weather alerts for updates, any lingering preparations should be made. If the alert says, “SEVERE WEATHER WARNING” means the storm has been confirmed and you should immediately seek shelter.  

There are innumerable reasons to have an emergency kit however, severe weather is usually what drives people to own one. If you are purchasing a pre made kit or assembling one of your own be sure to include everything to treat traumas and stay comfortably if it takes a while for help to arrive. Flashlights, water, food, and Obtaining a weather radio are recommended. Store this kit in your shelter or safe area and protect it from damage or intrusion.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Closer to your Water Damage Event

4/28/2020 (Permalink)

SERVPRO makes water damage like it never eve happened. SERVPRO of Tri-County provides 24 hour fire and water damage restoration service in and between Hartwell, Elberton, Royston, Lavonia and Carnesville.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Tri-County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Tri-County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 706-245-7109

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Tri-County

SERVPRO of Tri-County has been established in the local area since 1988, our services specialize in the cleanup and restoration of residential and commercial property caused by fire, smoke and/or water damage. Our staff are all locals and are highly trained in property damage restoration, they carry certifications from the IICRC and are further educated at SERVPRO Head Quarters training facility in Gallatin, Tn. Rest assured our staff is equipped with the knowledge, technology to restore your property.

Utilizing Strategic Planning to Prepare Your Business for an Emergency | SERVPRO® of Tri-County

4/23/2020 (Permalink)

office furniture and supplies submerged under water in an office room Let SERVPRO of Tri-County help your business plan ahead to reduce down time your company might face after a disaster

Knowing the potential of future risks you might face as a business owner will help you stay ahead of the curve for whatever comes your way—including a natural disaster.

There has never been a proven method to guarantee you will not be impacted by a loss. However, you can improve your chances and lessen that impact by prioritizing your own preparedness. By planning ahead, you can be proactive against something out of our control.

There is definitely a long list to consider regarding disaster preparations, to be more manageable we recommend categorizing into three starting objectives. That way, you know your recovery foundation is solid and you have protection for your business and your investment.

Your Commercial Insurance Coverage

Having the right type and amounts of coverage is essential, but especially in the event of a natural disaster. There are more than a few commercial policies that do not provide quality disaster coverage. To lower premiums some policies create gaps or specific exclusions to certain scenarios that would prevent coverage if you try to file, so it is really important to know your policy verbiage and what is covered.

Your Emergency Plan and Supply Kit

The ability to evacuate a structure quickly in the event of disaster is a great way to be proactive and ensure the safety of you and your colleagues. There should always be an evacuation plan in place, posted and so everyone understands what to do that plan should be routinely rehearsed. Another useful tip to pack an emergency kit for you and your co-workers, stocked with enough supplies to maintain until help arrives.

Your Plan for Restoration and Recovery

Planning now for future restoration and recovery can be the most important factor in how quickly you are able resume productivity. On top of that list is the ability to set the restoration plan in motion quickly, which is it is recommend start a relationship with a restoration vendor in advance so that you know exactly who to call. It would be wise to look over the disaster assistance loans offered by the Small Business Administration as they are known to provide extra, low-interest funds for the recovery process.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Storm season

4/17/2020 (Permalink)

SERVPRO logo, here to help SERVPRO of Tri-County is Here to Help after the storm.

As early storm season falls upon us, many as myself prepare for the untimely and not so friendly visit of dangerous weather. While home owners sweep out webs and dust from storm shelters, replace batteries in flashlights and smoke detectors. SERVPRO techs will be strategically positioning response vehicles, equipment and PPE. Trained and ready, when bad weather hits and while the community emerges from safety to assess damage and check on loved ones. SERVPRO techs will be lacing up boots and getting ready respond to homes and businesses in need. 

If your home or business experiences a loss/damage caused by a recent storm, or you need any of our core cleaning and sanitization services, give us a call at 706-245-7109. We are here and ready to serve. 

School slogan captures the heart of a Nation

4/13/2020 (Permalink)

School logo, one hart beat School slogan captures the heart of a Nation.

"I love those who can smile in trouble, who can gather strength from distress, and grow brave by reflection. ‘Tis the business of little minds to shrink, but they whose heart is firm, and whose conscience approves their conduct, will pursue their principles unto death."  – Thomas Paine

It has always been said that during times of great stress, as with the COVID-19 pandemic, we will find ourselves faced head on with opportunity to refine, better put as Duke Ellington had said, “A problem is a chance for you to do your best.”

To further understand this quote look to the actions of one of our locals from Hartwell, GA. Hartwell is known in part for its school's slogan 'One Hart Beat' and as evidenced from the actions of its community they do believe “What lies behind you and what lies in front of you, pales in comparison to what lies inside of you." - Ralph Waldo Emerson.

#onehartbeat

Click the link to see his story https://www.thehartwellsun.com/local/free-pizza-produces-smiles

We are Local Cleaning Experts

4/8/2020 (Permalink)

SERVPRO house logo, lettering - here to help Our Training and experience with biological contaminants puts SERVPRO in the right position to do what we love.. Help.

Your local SERVPRO is Here to Help

During times of uncertainty brought about by the outbreak of coronavirus, we would like to remind our community that we specialize in hazardous materials, and we follow the highest cleaning and sanitation standards in the Nation.

Highly Trained Team & Advanced Technology

We are uniquely positioned disinfect your property, following the protocols written and updated by the Center for Disease Control. Along side we have generations of experience in dealing with hazardous contaminants, and because of SERVPRO's training and use of advanced technology are able surpass the scope of work that regular janitorial staff are generally able to perform.

The CDC guidance in disinfecting high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. The areas mentioned for commercial spaces:

  • Food Court and Prep Areas
  • Restrooms
  • Schools/Classrooms
  • Offices/Cubical space
  • Retail Spaces
  • Water Fountains/Faucets
  • Shelving
  • Storage/Display Racks
  • Sales Counters
  • Carpets and Rugs
  • Stairs and Handrails
  • Elevators
  • Playground/Fitness Equipment

Specialized Products

The CDC recommends a labeled hospital-grade disinfectant that lists the killing of other, similar pathogens to the coronavirus. Several products already in use by SERVPRO carry the EPA-approved claims. Understanding that no product has been tested against this particular strain of the coronavirus, we are continuously updating and adhering to all guidelines as provided by the CDC and local authorities.

Please call for for scheduling or for information regarding Proactive Cleaning

We are Here to Help – SERVPRO of Tri-County, 706-245-7109

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Doctor's office in Hartwell Ga calls in sick

10/15/2019 (Permalink)

2 inches of standing water throughout the clinic This clinic was flooded by a broken pipe, SERVPRO removed nearly 200 gallons of water.

We all know to call the doctor when we are sick but, when your Doctor's office gets sick who does it call? The local SERVPRO of course, who is working hard in the back ground to keep businesses in your community open and ready to serve you. This Family clinic in Hartwell Ga opened its doors Monday morning to get ready for their schedule however, found an unpleasant surprise. Our Response teams quickly arrived to remove nearly 200 gallons of water from a broken pipe. Getting all that water out was a top priority in preventing further damage and getting the clinic back on its feet and seeing patients.   

SERVPRO assists Quality Foods in Commerce, GA after fire/water damage

6/6/2019 (Permalink)

SERVPRO crews rally to help Quality foods get back on track.

In 2017 during the early morning hours of a quiet Wednesday, Quality Foods grocery store in Commerce, Ga suffered a small fire in the back of the building. Caused by a faulty appliance, the fire was quickly snuffed out by the sprinkler system. Thankfully, no one was injured during this event.

The fire and smoke damage were fortunately minor and limited to a small area.  But the sprinkler system that put out the fire also discharged several thousand gallons of water into a larger portion of the store.

SERVPRO of Tri-County was called and responded at 4 AM with emergency crews. By sun up that morning, the standing water had been removed and drying equipment was being placed.

All of us rely on our local grocer to provide a consistent supply of food and other necessary sundries. Disruption to that supply can be a real challenge to any community. Quality Foods was committed to minimize interruptions to their customers and to quickly have normal operations restored.

A plan of emergency cleanup was developed with Quality Foods, the Insurance carrier ‘NationWide’ and SERVPRO.   The staff at Quality Foods, SERVPRO and various mechanical trades were able to complete that mission the same day.   The following morning, the store was able to resume service to its customers.

SERVPRO continued to assist with drying and odor control in a manner that allowed customers to continue to shop in safety and comfort. Quality Foods also coordinated with various tradesmen to make other needed repairs after hours to further minimize disruption to customers and employees.

Thanks to the alert onsite Quality Foods managers and SERVPROs quick response that night, the water damage was mitigated and limited. The Commerce community was indeed blessed to have only a single day’s interruption to this very vital source.

Carpet cleaning

3/22/2019 (Permalink)

You can see in the photo how the PH booster and emulsifiers were able to break down the soil making it easy to rinse away.

If you live near Toccoa Ga. you should well understand the challenges in keeping carpets clean. North East Georgia is known for its thick and highly visible 'red clay' which tends to stick to every object, person and place.

This customer was considering the need to replace their carpet but, in an effort to save money called SERVPRO to give a best effort in removing the clay. Our technicians have been trained with a wide variety of techniques, tools and products in order to give our customers the leading edge in carpet cleaning and restoration.  

In this situation our technician applied a pre approved solution of detergent, PH boosters and emulsifiers specifically designed for heavy soiling. Next he Scrubbed the carpeting with a soft bristle rotary machine and rinsed everything away with a hot water steam extraction. With the carpet now looking good and smelling fresh large fans were set to speed drying so it could stay that way. 

Premier Carpet Cleaning

3/22/2019 (Permalink)

Built by Hydra-Master the RX20 is the premier tool to use and gives our techs the edge when a standard steam cleaning is just not enough.

With carpet cleaning on the forefront of our services in Lavonia Ga. SERVPRO would like to take the time to show why our carpet cleaning services are leading the competition. In this feature we will discuss the RX20 rotary extractor and how it improves the cleaning without adding cost to the customer.

SERVPRO technicians love the RX20 because it works hard giving 650 cleaning passes per minute, never gets tired and it delivers the same great results from beginning to end. All this work allows the carpet technician to focus more time on troubled areas and less time in your home, less time in your home = less money out of your pocket.

Our customers love the RX20 because its powerful jets and extraction ports sink deep into the fibers to clean all the way through, from tip to base without getting the carpet backing or padding wet. This makes dry times significantly lesser and allows our customers day to resume much sooner.

In our opinion the RX20 delivers the best clean results and promotes the fastest drying times making it a foundational tool for any Carpet tech.

Carpet cleaning

3/21/2019 (Permalink)

You can see in the photo how the PH booster and emulsifiers were able to break down the soil making it easy to rinse away. 

If you live near Lavonia Ga. you should well understand the challenges in keeping carpets clean. North East Georgia is known for its thick and highly visible 'red clay' which tends to stick to every object, person and place.

This customer was considering the need to replace their carpet but, in an effort to save money called SERVPRO to give a best effort in removing the clay. Our technicians have been trained with a wide variety of techniques, tools and products in order to give our customers the leading edge in carpet cleaning and restoration.  

In this situation our technician applied a pre approved solution of detergent, PH boosters and emulsifiers specifically designed for heavy soiling. Next he Scrubbed the carpeting with a soft bristle rotary machine and rinsed everything away with a hot water steam extraction. With the carpet now looking good and smelling fresh large fans were set to speed drying so it could stay that way. 

SERVPRO goes even GREENER

3/20/2019 (Permalink)

New service vehicles offer amazing Cargo capacity, advanced safety features and huge fuel savings.

Your local SERVPRO is steadily reducing its environmental impact and operating costs. With such a large service area, long drives and high fuel bills are large part of any local service business.Over the past 3 years, we have replaced our service trucks with RAM Promasters. Not only do these trucks carry impressive amounts of cargo and have added safety features, they are also more environmentally friendly.Each of the five ProMasters have tremendously improved our fuel economy, occasionally doubling the MPG of the trucks they have replaced!These vehicles are saving a combined 3,640 gallons less of fuel per year. That is a whopping 70,100 lbs of Carbon CO2 that isn't released into the atmosphere!

During their service life, over 850,000 lbs of CO2 will NOT be put into the atmosphere. That's the equivalent of planting 1,550 trees to improve our air quality. A Green win for all of us. 

Putting People to Work

1/30/2019 (Permalink)

Goodwill in Cornelia makes it easy to attend by being an excellent host!     

With the industry booming and a variety of services being offered, no matter if you are looking for some extra money or are looking for a trade to further your future or career SERVPRO is always searching for new talents to add to our team.

Along with our online application process our local SERVPRO is happy to work with ‘Goodwill’s Career Center’ to present to its hosts and attendees the opportunities that are currently available. This also gives us a moment to connect with those interested and explain those opportunities in more detail. Aside from the talent search the “Put People to Work” initiative is an excellent resource to educate the community on what services we offer, why we offer them and why our team is the best in the business.    

   
If you love the service industry and are geared to helping people in their time of need, plan on attending Goodwill’s job fair as our team would be happy to meet you and discuss any opportunities available. 

SERVPRO goes GREEN!

1/29/2019 (Permalink)

SERVPRO is commuting in style with the new Chevy Volt.

You may have seen our new sales vehicle at your office. It is a Chevrolet Volt. Not only is it shiny and sporty, it also great for the environment. 

It is a plug-in hybrid. Each morning it travels its first 30 miles on pure electric power. When that battery supply is exhausted, the gasoline engine kicks in and it still gets a respectable 48 miles per gallon. Basically, the car runs on gasoline up hill and then down hill on electric.

After 9 months of daily service, it is averaging 78.1 mpg. This is a reduction of fuel use of over 875 gallons per year. That’s a whopping 17,500 lbs of Carbon CO2 that isn’t released into the atmosphere.

During its service life, over 140,000 lbs of CO2 will not be put into the atmosphere. That’s a fact that can help all of us breathe easier indeed.

Neighborhood of Hope

12/5/2018 (Permalink)

Kudos to Pleasant Grove Baptist for taking on the burden so many families face. For more information, contact John Todd at 706-245-5429.

We would like to recognize a vision that has come to fruition by one of our local churches. “Neighborhood of Hope”, designed to help families in need of housing was built by Pleasant Grove Baptist to provide a safe space for families to live while their lives are being rebuilt. When families have been removed from their homes by fire, flood and other various situations the church has always been eager to help even if the reach was limited. Now, with the newly developed neighborhood the church can further their reach by warmly hosting families and taking the burden of shelter off their plates.


When a family or individual arrives, they are interviewed and given clothes and basic necessities. The church ensures the correct paperwork is completed and hopefully move the family in within a day. Residents then sign a week to week agreement to care for the home and, based on income, would pay a weekly reimbursement fee for electricity.

Where did the sign go?

11/21/2018 (Permalink)

SERVPRO’s Royston location is improving drivers safety with some much needed road work.

You may have noticed our “missing” road sign. The message board is a staple for our local community which gives travelers the most current information, safety tips and always includes a touch of humor. The sign is noted by several our customers as being something they look forward to reading each day. The good news is that the sign is only being relocated as a larger project is unfolding. If you have ever left or frequently passed our Royston location, you would have undoubtedly experienced the extremely limited sight range motorist have upon entering State Hwy 29. The project is being facilitated by the Dept. of Transportation and includes tree removal and grade work to bring the ditch several more feet away from the road, greatly improving visibility. Time range for this project is uncertain but we will be working hard to get the sign replaced. Until then, feel free to browse our web page or Facebook site for the most recent news.  

New Hat

11/13/2018 (Permalink)

Nicholas fills his personal time with his wife and 4 children. He enjoys weight training, mud runs and is a Trail guide for 'TrailLife USA'.

This year at SERVPRO we have had a great year. Winter freeze, Summer cleanings, spring and fall preparations and spontaneous disasters tend to keep all our staff on their toes. Our goal is for everyone to know that they can call SERVPRO for emergency cleanup. Getting the word out to everyone can be a daunting task. To better help with this SERVPRO is happy to announce that Nicholas Alzen will be taking on the role of Marketing Manager.

"I have really enjoyed the challenges and successes over the last decade working with SERVPRO. Meeting people in their time of need is one of my passions and with such a great team and training here at SERVPRO I do not think it could be done better anywhere else. I am looking forward to taking on a new role that will help our company grow and get the word out that our teams care and are ready to help". -Nicholas Alzen

Nicholas is one of our Senior Drying and Division Chiefs. He has been with us since August 2006. He has over 10 years of experience in disaster response-cleanup caused by fire/water/mold. Certified through IICRC for Carpet Cleaning and Water Damage Restoration. He is also experienced in building construction and general carpentry as well as controlled demo.

Scouting for New Talent

11/7/2018 (Permalink)

SERVPRO’s Nicholas Alzen is with TJ Hamil. TJ who coordinated the Job Fair efforts at Emmanuel college is a prime example of resource and hospitality.

With the industry booming and a variety of services being offered, wether you are looking for some extra money or are looking for a trade to further your future or career SERVPRO is always searching for new talents to add to our team.

Along with our online application process our local SERVPRO habitually attends community job fairs to present to its hosts and attendees the opportunities that are currently available. This also gives us a moment to connect with those interested and explain those opportunities in more detail. Aside from the talent search the job fair is an excellent resource to educate the community on what services we offer, why we offer them and why our team is the best in the business.    

   
If you love the service industry and are geared to helping people in their time of need, plan on attending the local job fair as our team would be happy to meet you and discuss any opportunities available.

Continuing Education Facilitator Certification

11/13/2017 (Permalink)

Justin at your local SERVPRO is one of the first to complete the Facilitator Training Program for Continuing Education Course Instructors!

This year SERVPRO Industries began offering a Facilitator Training Program for Continuing Education Instructors. 

Justin at your local SERVPRO office is one of the first in the country to complete this certification.

The certification process included several steps, including a full day Presentation Skills Workshop that Justin attended at our Corporate Offices in Gallatin, Tennessee.

Completion of the certification also includes verification that the facilitator meets all state requirements and is a qualified subject matter expert in Water Damage Restoration, Fire & Smoke Cleanup, and Mold Remediation.

"I have been teaching CE Courses for our local Agents and Adjusters since 2011, but I really feel that this program has equipped me to take our classes up a notch. Our team is excited to start scheduling classes in 2018! Our intent is to offer not just credits for license renewals, but also an interactive learning experience that focuses on the major concerns of our local professionals. They have to invest their time to get the credit anyway, but we can offer them practical and useful information from a local service provider... and it is much more fun than sitting in another webinar!"

For Immediate Service in Northeast Georgia, Call SERVPRO

7/14/2017 (Permalink)

SERVPRO of Tri-County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Northeast Georgia. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 706-245-7109

Residential Services

Whether your Northeast Georgia home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Northeast Georgia commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROtricounty.com/

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Faster to your Northeast Georgia Water Damage Event

7/14/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Tri-County and The Mountains arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 706-245-7109

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Tri-County and The Mountains

SERVPRO of Tri-County and The Mountains specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Northeast Georgia Residents: Follow These Mold Safety Tips If You Suspect Mold

7/14/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Tri-County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Tri-County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 706-245-7109

When Storms or Floods hit Northeast Georgia, SERVPRO is ready!

7/5/2017 (Permalink)

SERVPRO of Tri-County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Northeast Georgia, we can scale our resources to handle a large storm or flooding disaster.

We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 706-245-7109

SERVPRO Donating Services

6/15/2017 (Permalink)

Toccoa Falls College recently had a need for cleaning services. SERVPRO was happy to help! Here is what the President of the College wrote in response to our donation of our professional cleaning services:

Nick,

I wish to offer my sincere appreciation to you, SERVPRO of the Mountains, and your team in a generous donation of time and energy from the missionary housing project on the Toccoa Falls Campus. We appreciate the professional cleaning of the sofa, love seat and the cushions of one of the homes. They greatly enhanced the decor and "freshness" of the house. Thank you for your involvement in helping us improve these furnished homes for missionaries and international workers during their year of home assignment.

We wish to offer you our gratitude for your help and encouragement. Many of these projects we cannot complete without gifts and generosity of individuals and corporations within our surrounding area, and we are grateful to SERVPRO of the Mountains.

Thank you again for your help in making this endeavor a reality. May God bless you and SERVPRO.

Sincerely,

Dr. Roberts Meyers

President

Toccoa Falls College

Firefighters' Weekend

6/15/2017 (Permalink)

SERVPRO supported a local event for Firefighters by passing out doughnuts and coffee. the event was designed as a training secession for our local heroes in our fire departments. Here is what Shane Scoggins at The Hartwell Sun wrote about the event:

" The Lavonia Fire Department hosted a Firefighters's Weekend that provided training for 97 volunteer firefighters from Franklin, Hart, Stephens, Madison, Habersham and Banks counties.

Over the years, us going to Forsyth, it's hard for volunteers to get off. Lavonia fire chief Scott O'Barr said of a motivation for ht weekend.

It would be impossible for the number of volunteers attending Lavonia's event to all drive two hours to Forsyth for training, O'Barr said.

By offering classes in Lavonia, it allows Firefighters "to work with people they work with," he said which allows them to train as a group and team.

It also allowed firefighters from departments from neighboring counties to get to know each other.

Holding such classes was part of the motivation for the Lovonia department to build its training center behind the Lavoina Cultural Center.

The center, which allows live burns and training exercises, opened last year.

The volunteers attending the weekend had the opportunity to attend classes in basic structure fire control, auto extrication and low angle rope rescue. Department officers were also able to take volunteer officers' class.

The weekend included classroom work Saturday and hands-on training Sunday at the training center and the other locations.

Instructors from all over the state came to Lavonia to teach the classes. The instructors included members of Georgia Smokejumpers, an elite group that O'Barr said was the fire service's equivalent of Navy SEALs.

In addition to classes the weekend included a T-shirt for each student, meals Saturday and Sunday, doughnuts and coffee both mornings and refreshments.

All that was provided free of charge to the participants.

"They had to bring absolutely nothing but their gear" O'Barr said.

David Phillips said the Firefighters Association received a grant from the Hart EMC Foundation to cover mos of the $4,500 costs - including Lodging for some out-of-town instructors. Anyone wanting to make a donation to cover the remaining cost may do so at the Firefighters Association, which is a 5013 organization.

O'Barr said the weekend was also made possible by donations from Fireline Fire Equipment, SERVPRO, Subway of Lavonia and Concept Graphics and assistance from Georgia Emergency Management Agency and EMS."

Restoring Your Northeast Georgia Commercial Property After A Water Damage Event

5/13/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Northeast Georgia commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Tri-County

SERVPRO of Tri-County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROtricounty.com/crew-photos

Northeast Georgia Smoke and Soot Cleanup

5/13/2016 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Northeast Georgia Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Tri-County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –
706-245-7109

Our Highly Trained Restoration Specialists can restore your Northeast Georgia Home

5/13/2016 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Tri-County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Tri-County

SERVPRO of Tri-County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROtricounty.com/crew-photos

Does Your Northeast Georgia Home Have A Mold Problem?

5/13/2016 (Permalink)

In Northeast Georgia, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 706-245-7109

Northeast Georgia 24 Hour Emergency Water Damage Service

5/12/2016 (Permalink)

SERVPRO of Tri-County provides 24 hour fire and water damage restoration service in Northeast Georgia

SERVPRO of Tri-County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 706-245-7109

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Tri-County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Tri-County

SERVPRO of Tri-County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROtricounty.com/crew-photos

Franklin County Chamber Trade Show 2014

11/18/2014 (Permalink)

Don, Justin, and Daniel from our local SERVPRO, had a great time at the 2014 Franklin County Chamber Trade Show! The Franklin County Chamber of Commerce Business Committee hosted this event at Lavonia First Baptist.


 Justin is also chairman of the committee that organized the event. "We had an amazing turnout... even better than last year! We had over 40 local businesses and civic groups present tabletop displays and interactive presentations. We also had over 60 students interview the businesses as part of the Chamber's Education in Enterprise Initiative. 

As always, we owe a special thanks to Aida, Director of Chamber Services. There are no words to express how much you are appreciated! 

Record setting putt at the FedEx Cup SERVPRO Booth!

9/15/2014 (Permalink)

The most talked about putt at the FedEx Cup should have been the 8 footer sunk by a 10 year old girl at the SERVPRO booth!

"Bubba who?"

The most talked about putt at the FedEx Cup should have been the 8 footer sunk by a 10 year old girl at the SERVPRO booth!

Awesome job!

Local Franchise at the FedEx Cup

9/15/2014 (Permalink)

"My record was 5 in a row, just don't ask how many I missed before that!"

SERVPRO is a national sponsor of the PGA Tour. Don & Justin, from our local franchise, got the opportunity to help out at the putting green competition in the SERVPRO booth at the FedEx Cup Finals this year.

"We had a great time telling folks about our Fire & Water Damage Cleanup Services, not to mention taking a few shots ourselves at the putting green. My record was 5 in a row, just don't ask how many I missed before that!""

Special thanks to Casey from our National Marketing team for the invitation to work with our neighboring SERVPRO teams at an awesome event!

Back to School Carpet Cleaning

8/15/2014 (Permalink)

Taking a moment to say thank you to our local schools for hiring SERVPRO for Carpet Cleaning during the summer break. As always we appreciate your business, and we love knowing we could help you get ready for another great year!

Call us to clean carpet at home now that the kids are back in school!

Awesome turn-out for Continuing Education Class!

6/30/2014 (Permalink)

Thanks to everyone who helped make our last CE Class a huge success! We had a great time out at Kingwood in Clayton, Georgia. We got 3 hours of Ethics credit for local Insurance professionals. The class was taught by Steve DeBlois from our national SERVPRO office. Steve did a great job discussing ethics in different aspects of the Cleaning and Restoration industry. Since we specialize in Fire & Water Damage Cleanup for insurance claims, we had not trouble relating to our audience of local agents and adjusters. 

Old Friend becomes New Recruit

4/30/2013 (Permalink)

Fire & Water Cleanup Rep for SERVPRO of Tri-County & The Mountains

Don Julian has signed on as a representative for our local Fire & Water Damage Restoration Franchise. Don brings more than 36 years of experience as an Insurance Claims Adjuster.

"We knew Don already from years of working on claims with him," said Justin, Marketing Manager. "His familiarity with us and our industry is truly a great asset. Even without that, his work ethic and attitude could have gotten him the job. I am thrilled to have Don on our team."

Don will be building & maintaining relationships with our Emergency Service Customers primarily in the following cities in northeast Georgia: Clayton, Clarkesville, Helen, Cleveland, Demorest, Cornelia, Toccoa, Lavonia, Royston, Hartwell, & Elberton.

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