Recent Posts

SERVPRO assists Quality Foods in Commerce, GA after fire/water damage

6/6/2019 (Permalink)

Water Damage SERVPRO assists Quality Foods in Commerce, GA after fire/water damage SERVPRO crews rally to help Quality foods get back on track.

In 2017 during the early morning hours of a quiet Wednesday, Quality Foods grocery store in Commerce, Ga suffered a small fire in the back of the building. Caused by a faulty appliance, the fire was quickly snuffed out by the sprinkler system. Thankfully, no one was injured during this event.

The fire and smoke damage were fortunately minor and limited to a small area.  But the sprinkler system that put out the fire also discharged several thousand gallons of water into a larger portion of the store.

SERVPRO of Tri-County was called and responded at 4 AM with emergency crews. By sun up that morning, the standing water had been removed and drying equipment was being placed.

All of us rely on our local grocer to provide a consistent supply of food and other necessary sundries. Disruption to that supply can be a real challenge to any community. Quality Foods was committed to minimize interruptions to their customers and to quickly have normal operations restored.

A plan of emergency cleanup was developed with Quality Foods, the Insurance carrier ‘NationWide’ and SERVPRO.   The staff at Quality Foods, SERVPRO and various mechanical trades were able to complete that mission the same day.   The following morning, the store was able to resume service to its customers.

SERVPRO continued to assist with drying and odor control in a manner that allowed customers to continue to shop in safety and comfort. Quality Foods also coordinated with various tradesmen to make other needed repairs after hours to further minimize disruption to customers and employees.

Thanks to the alert onsite Quality Foods managers and SERVPROs quick response that night, the water damage was mitigated and limited. The Commerce community was indeed blessed to have only a single day’s interruption to this very vital source.

Carpet cleaning

3/22/2019 (Permalink)

Cleaning Carpet cleaning You can see in the photo how the PH booster and emulsifiers were able to break down the soil making it easy to rinse away.

If you live near Toccoa Ga. you should well understand the challenges in keeping carpets clean. North East Georgia is known for its thick and highly visible 'red clay' which tends to stick to every object, person and place.

This customer was considering the need to replace their carpet but, in an effort to save money called SERVPRO to give a best effort in removing the clay. Our technicians have been trained with a wide variety of techniques, tools and products in order to give our customers the leading edge in carpet cleaning and restoration.  

In this situation our technician applied a pre approved solution of detergent, PH boosters and emulsifiers specifically designed for heavy soiling. Next he Scrubbed the carpeting with a soft bristle rotary machine and rinsed everything away with a hot water steam extraction. With the carpet now looking good and smelling fresh large fans were set to speed drying so it could stay that way. 

Premier Carpet Cleaning

3/22/2019 (Permalink)

Cleaning Premier Carpet Cleaning Built by Hydra-Master the RX20 is the premier tool to use and gives our techs the edge when a standard steam cleaning is just not enough.

With carpet cleaning on the forefront of our services in Lavonia Ga. SERVPRO would like to take the time to show why our carpet cleaning services are leading the competition. In this feature we will discuss the RX20 rotary extractor and how it improves the cleaning without adding cost to the customer.

SERVPRO technicians love the RX20 because it works hard giving 650 cleaning passes per minute, never gets tired and it delivers the same great results from beginning to end. All this work allows the carpet technician to focus more time on troubled areas and less time in your home, less time in your home = less money out of your pocket.

Our customers love the RX20 because its powerful jets and extraction ports sink deep into the fibers to clean all the way through, from tip to base without getting the carpet backing or padding wet. This makes dry times significantly lesser and allows our customers day to resume much sooner.

In our opinion the RX20 delivers the best clean results and promotes the fastest drying times making it a foundational tool for any Carpet tech.

Carpet cleaning

3/21/2019 (Permalink)

Cleaning Carpet cleaning You can see in the photo how the PH booster and emulsifiers were able to break down the soil making it easy to rinse away. 

If you live near Lavonia Ga. you should well understand the challenges in keeping carpets clean. North East Georgia is known for its thick and highly visible 'red clay' which tends to stick to every object, person and place.

This customer was considering the need to replace their carpet but, in an effort to save money called SERVPRO to give a best effort in removing the clay. Our technicians have been trained with a wide variety of techniques, tools and products in order to give our customers the leading edge in carpet cleaning and restoration.  

In this situation our technician applied a pre approved solution of detergent, PH boosters and emulsifiers specifically designed for heavy soiling. Next he Scrubbed the carpeting with a soft bristle rotary machine and rinsed everything away with a hot water steam extraction. With the carpet now looking good and smelling fresh large fans were set to speed drying so it could stay that way. 

SERVPRO goes even GREENER

3/20/2019 (Permalink)

General SERVPRO goes even GREENER New service vehicles offer amazing Cargo capacity, advanced safety features and huge fuel savings.

Your local SERVPRO is steadily reducing its environmental impact and operating costs. With such a large service area, long drives and high fuel bills are large part of any local service business.Over the past 3 years, we have replaced our service trucks with RAM Promasters. Not only do these trucks carry impressive amounts of cargo and have added safety features, they are also more environmentally friendly.Each of the five ProMasters have tremendously improved our fuel economy, occasionally doubling the MPG of the trucks they have replaced!These vehicles are saving a combined 3,640 gallons less of fuel per year. That is a whopping 70,100 lbs of Carbon CO2 that isn't released into the atmosphere!

During their service life, over 850,000 lbs of CO2 will NOT be put into the atmosphere. That's the equivalent of planting 1,550 trees to improve our air quality. A Green win for all of us. 

Putting People to Work

1/30/2019 (Permalink)

Community Putting People to Work Goodwill in Cornelia makes it easy to attend by being an excellent host!     

With the industry booming and a variety of services being offered, no matter if you are looking for some extra money or are looking for a trade to further your future or career SERVPRO is always searching for new talents to add to our team.

Along with our online application process our local SERVPRO is happy to work with ‘Goodwill’s Career Center’ to present to its hosts and attendees the opportunities that are currently available. This also gives us a moment to connect with those interested and explain those opportunities in more detail. Aside from the talent search the “Put People to Work” initiative is an excellent resource to educate the community on what services we offer, why we offer them and why our team is the best in the business.    

   
If you love the service industry and are geared to helping people in their time of need, plan on attending Goodwill’s job fair as our team would be happy to meet you and discuss any opportunities available. 

SERVPRO goes GREEN!

1/29/2019 (Permalink)

General SERVPRO goes GREEN! SERVPRO is commuting in style with the new Chevy Volt.

You may have seen our new sales vehicle at your office. It is a Chevrolet Volt. Not only is it shiny and sporty, it also great for the environment. 

It is a plug-in hybrid. Each morning it travels its first 30 miles on pure electric power. When that battery supply is exhausted, the gasoline engine kicks in and it still gets a respectable 48 miles per gallon. Basically, the car runs on gasoline up hill and then down hill on electric.

After 9 months of daily service, it is averaging 78.1 mpg. This is a reduction of fuel use of over 875 gallons per year. That’s a whopping 17,500 lbs of Carbon CO2 that isn’t released into the atmosphere.

During its service life, over 140,000 lbs of CO2 will not be put into the atmosphere. That’s a fact that can help all of us breathe easier indeed.

Neighborhood of Hope

12/5/2018 (Permalink)

Community Neighborhood of Hope Kudos to Pleasant Grove Baptist for taking on the burden so many families face. For more information, contact John Todd at 706-245-5429.

We would like to recognize a vision that has come to fruition by one of our local churches. “Neighborhood of Hope”, designed to help families in need of housing was built by Pleasant Grove Baptist to provide a safe space for families to live while their lives are being rebuilt. When families have been removed from their homes by fire, flood and other various situations the church has always been eager to help even if the reach was limited. Now, with the newly developed neighborhood the church can further their reach by warmly hosting families and taking the burden of shelter off their plates.


When a family or individual arrives, they are interviewed and given clothes and basic necessities. The church ensures the correct paperwork is completed and hopefully move the family in within a day. Residents then sign a week to week agreement to care for the home and, based on income, would pay a weekly reimbursement fee for electricity.

Where did the sign go?

11/21/2018 (Permalink)

Community Where did the sign go? SERVPRO’s Royston location is improving drivers safety with some much needed road work.

You may have noticed our “missing” road sign. The message board is a staple for our local community which gives travelers the most current information, safety tips and always includes a touch of humor. The sign is noted by several our customers as being something they look forward to reading each day. The good news is that the sign is only being relocated as a larger project is unfolding. If you have ever left or frequently passed our Royston location, you would have undoubtedly experienced the extremely limited sight range motorist have upon entering State Hwy 29. The project is being facilitated by the Dept. of Transportation and includes tree removal and grade work to bring the ditch several more feet away from the road, greatly improving visibility. Time range for this project is uncertain but we will be working hard to get the sign replaced. Until then, feel free to browse our web page or Facebook site for the most recent news.  

New Hat

11/13/2018 (Permalink)

General New Hat Nicholas fills his personal time with his wife and 4 children. He enjoys weight training, mud runs and is a Trail guide for 'TrailLife USA'.

This year at SERVPRO we have had a great year. Winter freeze, Summer cleanings, spring and fall preparations and spontaneous disasters tend to keep all our staff on their toes. Our goal is for everyone to know that they can call SERVPRO for emergency cleanup. Getting the word out to everyone can be a daunting task. To better help with this SERVPRO is happy to announce that Nicholas Alzen will be taking on the role of Marketing Manager.

"I have really enjoyed the challenges and successes over the last decade working with SERVPRO. Meeting people in their time of need is one of my passions and with such a great team and training here at SERVPRO I do not think it could be done better anywhere else. I am looking forward to taking on a new role that will help our company grow and get the word out that our teams care and are ready to help". -Nicholas Alzen

Nicholas is one of our Senior Drying and Division Chiefs. He has been with us since August 2006. He has over 10 years of experience in disaster response-cleanup caused by fire/water/mold. Certified through IICRC for Carpet Cleaning and Water Damage Restoration. He is also experienced in building construction and general carpentry as well as controlled demo.