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Certified: SERVPRO Cleaned – a defensive cleaning program

6/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Tri-County today at  706-245-7109 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

You Should Prepare for Safety Before the Weather Is Forecast | SERVPRO® of Tri-County

6/11/2020 (Permalink)

person on a tablet using weather alert app When storm activity caused damage to your home, SERVPRO of Tri-County will respond quickly to assist in any repairs.

Thunderstorms, flooding and other types of severe weather can be very frightening and can inflict serious trauma to anything in its path. While many fly over without notice during warmer seasons, every event has the potential to sharply increase and cause severe damage so, everyone should plan ahead and make preparations then stay alert when the weather is forecast.

Measures you can take but are not limited to; dedicated flashlights in staged areas, having a  panic room or shelter ready(i.e. the more comfortable the shelter is the more likely you are to go before danger arrives), if you do not have a shelter..knowing the safest place to take cover in your home is essential, noting areas without windows or exterior walls, subscribing to weather monitoring providers. 

Following weather notifications will give you access to clear and direct information from local weather professionals. Weather changes quickly so staying connected and knowing the alerts are very important. If an alert says, “SEVERE WEATHER WATCH” you should know that means conditions could develop into a severe event and it is recommended to stay tuned into weather alerts for updates, any lingering preparations should be made. If the alert says, “SEVERE WEATHER WARNING” means the storm has been confirmed and you should immediately seek shelter.  

There are innumerable reasons to have an emergency kit however, severe weather is usually what drives people to own one. If you are purchasing a pre made kit or assembling one of your own be sure to include everything to treat traumas and stay comfortably if it takes a while for help to arrive. Flashlights, water, food, and Obtaining a weather radio are recommended. Store this kit in your shelter or safe area and protect it from damage or intrusion.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Closer to your Water Damage Event

4/28/2020 (Permalink)

SERVPRO makes water damage like it never eve happened. SERVPRO of Tri-County provides 24 hour fire and water damage restoration service in and between Hartwell, Elberton, Royston, Lavonia and Carnesville.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Tri-County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Tri-County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 706-245-7109

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Tri-County

SERVPRO of Tri-County has been established in the local area since 1988, our services specialize in the cleanup and restoration of residential and commercial property caused by fire, smoke and/or water damage. Our staff are all locals and are highly trained in property damage restoration, they carry certifications from the IICRC and are further educated at SERVPRO Head Quarters training facility in Gallatin, Tn. Rest assured our staff is equipped with the knowledge, technology to restore your property.

Utilizing Strategic Planning to Prepare Your Business for an Emergency | SERVPRO® of Tri-County

4/23/2020 (Permalink)

office furniture and supplies submerged under water in an office room Let SERVPRO of Tri-County help your business plan ahead to reduce down time your company might face after a disaster

Knowing the potential of future risks you might face as a business owner will help you stay ahead of the curve for whatever comes your way—including a natural disaster.

There has never been a proven method to guarantee you will not be impacted by a loss. However, you can improve your chances and lessen that impact by prioritizing your own preparedness. By planning ahead, you can be proactive against something out of our control.

There is definitely a long list to consider regarding disaster preparations, to be more manageable we recommend categorizing into three starting objectives. That way, you know your recovery foundation is solid and you have protection for your business and your investment.

Your Commercial Insurance Coverage

Having the right type and amounts of coverage is essential, but especially in the event of a natural disaster. There are more than a few commercial policies that do not provide quality disaster coverage. To lower premiums some policies create gaps or specific exclusions to certain scenarios that would prevent coverage if you try to file, so it is really important to know your policy verbiage and what is covered.

Your Emergency Plan and Supply Kit

The ability to evacuate a structure quickly in the event of disaster is a great way to be proactive and ensure the safety of you and your colleagues. There should always be an evacuation plan in place, posted and so everyone understands what to do that plan should be routinely rehearsed. Another useful tip to pack an emergency kit for you and your co-workers, stocked with enough supplies to maintain until help arrives.

Your Plan for Restoration and Recovery

Planning now for future restoration and recovery can be the most important factor in how quickly you are able resume productivity. On top of that list is the ability to set the restoration plan in motion quickly, which is it is recommend start a relationship with a restoration vendor in advance so that you know exactly who to call. It would be wise to look over the disaster assistance loans offered by the Small Business Administration as they are known to provide extra, low-interest funds for the recovery process.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Storm season

4/17/2020 (Permalink)

SERVPRO logo, here to help SERVPRO of Tri-County is Here to Help after the storm.

As early storm season falls upon us, many as myself prepare for the untimely and not so friendly visit of dangerous weather. While home owners sweep out webs and dust from storm shelters, replace batteries in flashlights and smoke detectors. SERVPRO techs will be strategically positioning response vehicles, equipment and PPE. Trained and ready, when bad weather hits and while the community emerges from safety to assess damage and check on loved ones. SERVPRO techs will be lacing up boots and getting ready respond to homes and businesses in need. 

If your home or business experiences a loss/damage caused by a recent storm, or you need any of our core cleaning and sanitization services, give us a call at 706-245-7109. We are here and ready to serve. 

School slogan captures the heart of a Nation

4/13/2020 (Permalink)

School logo, one hart beat School slogan captures the heart of a Nation.

"I love those who can smile in trouble, who can gather strength from distress, and grow brave by reflection. ‘Tis the business of little minds to shrink, but they whose heart is firm, and whose conscience approves their conduct, will pursue their principles unto death."  – Thomas Paine

It has always been said that during times of great stress, as with the COVID-19 pandemic, we will find ourselves faced head on with opportunity to refine, better put as Duke Ellington had said, “A problem is a chance for you to do your best.”

To further understand this quote look to the actions of one of our locals from Hartwell, GA. Hartwell is known in part for its school's slogan 'One Hart Beat' and as evidenced from the actions of its community they do believe “What lies behind you and what lies in front of you, pales in comparison to what lies inside of you." - Ralph Waldo Emerson.


Click the link to see his story

We are Local Cleaning Experts

4/8/2020 (Permalink)

SERVPRO house logo, lettering - here to help Our Training and experience with biological contaminants puts SERVPRO in the right position to do what we love.. Help.

Your local SERVPRO is Here to Help

During times of uncertainty brought about by the outbreak of coronavirus, we would like to remind our community that we specialize in hazardous materials, and we follow the highest cleaning and sanitation standards in the Nation.

Highly Trained Team & Advanced Technology

We are uniquely positioned disinfect your property, following the protocols written and updated by the Center for Disease Control. Along side we have generations of experience in dealing with hazardous contaminants, and because of SERVPRO's training and use of advanced technology are able surpass the scope of work that regular janitorial staff are generally able to perform.

The CDC guidance in disinfecting high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. The areas mentioned for commercial spaces:

  • Food Court and Prep Areas
  • Restrooms
  • Schools/Classrooms
  • Offices/Cubical space
  • Retail Spaces
  • Water Fountains/Faucets
  • Shelving
  • Storage/Display Racks
  • Sales Counters
  • Carpets and Rugs
  • Stairs and Handrails
  • Elevators
  • Playground/Fitness Equipment

Specialized Products

The CDC recommends a labeled hospital-grade disinfectant that lists the killing of other, similar pathogens to the coronavirus. Several products already in use by SERVPRO carry the EPA-approved claims. Understanding that no product has been tested against this particular strain of the coronavirus, we are continuously updating and adhering to all guidelines as provided by the CDC and local authorities.

Please call for for scheduling or for information regarding Proactive Cleaning

We are Here to Help – SERVPRO of Tri-County, 706-245-7109


Doctor's office in Hartwell Ga calls in sick

10/15/2019 (Permalink)

2 inches of standing water throughout the clinic This clinic was flooded by a broken pipe, SERVPRO removed nearly 200 gallons of water.

We all know to call the doctor when we are sick but, when your Doctor's office gets sick who does it call? The local SERVPRO of course, who is working hard in the back ground to keep businesses in your community open and ready to serve you. This Family clinic in Hartwell Ga opened its doors Monday morning to get ready for their schedule however, found an unpleasant surprise. Our Response teams quickly arrived to remove nearly 200 gallons of water from a broken pipe. Getting all that water out was a top priority in preventing further damage and getting the clinic back on its feet and seeing patients.   

SERVPRO assists Quality Foods in Commerce, GA after fire/water damage

6/6/2019 (Permalink)

SERVPRO crews rally to help Quality foods get back on track.

In 2017 during the early morning hours of a quiet Wednesday, Quality Foods grocery store in Commerce, Ga suffered a small fire in the back of the building. Caused by a faulty appliance, the fire was quickly snuffed out by the sprinkler system. Thankfully, no one was injured during this event.

The fire and smoke damage were fortunately minor and limited to a small area.  But the sprinkler system that put out the fire also discharged several thousand gallons of water into a larger portion of the store.

SERVPRO of Tri-County was called and responded at 4 AM with emergency crews. By sun up that morning, the standing water had been removed and drying equipment was being placed.

All of us rely on our local grocer to provide a consistent supply of food and other necessary sundries. Disruption to that supply can be a real challenge to any community. Quality Foods was committed to minimize interruptions to their customers and to quickly have normal operations restored.

A plan of emergency cleanup was developed with Quality Foods, the Insurance carrier ‘NationWide’ and SERVPRO.   The staff at Quality Foods, SERVPRO and various mechanical trades were able to complete that mission the same day.   The following morning, the store was able to resume service to its customers.

SERVPRO continued to assist with drying and odor control in a manner that allowed customers to continue to shop in safety and comfort. Quality Foods also coordinated with various tradesmen to make other needed repairs after hours to further minimize disruption to customers and employees.

Thanks to the alert onsite Quality Foods managers and SERVPROs quick response that night, the water damage was mitigated and limited. The Commerce community was indeed blessed to have only a single day’s interruption to this very vital source.

Carpet cleaning

3/22/2019 (Permalink)

You can see in the photo how the PH booster and emulsifiers were able to break down the soil making it easy to rinse away.

If you live near Toccoa Ga. you should well understand the challenges in keeping carpets clean. North East Georgia is known for its thick and highly visible 'red clay' which tends to stick to every object, person and place.

This customer was considering the need to replace their carpet but, in an effort to save money called SERVPRO to give a best effort in removing the clay. Our technicians have been trained with a wide variety of techniques, tools and products in order to give our customers the leading edge in carpet cleaning and restoration.  

In this situation our technician applied a pre approved solution of detergent, PH boosters and emulsifiers specifically designed for heavy soiling. Next he Scrubbed the carpeting with a soft bristle rotary machine and rinsed everything away with a hot water steam extraction. With the carpet now looking good and smelling fresh large fans were set to speed drying so it could stay that way.