Recent Posts


1/5/2022 (Permalink)

two SERVPRO techs loading air movers into a van SERVPRO techs are not just highly trained and professional, They are also your neighbor's from Toccoa, Lavonia, Hartwell, Royston and Elberton.

Professional cleaning and restoration services are needed in homes and businesses on a daily basis. Usually, that need is sudden, immediate, and inconvenient.

But, who to trust in those moments of need?

Your local SERVPRO of the Mountains can provide many answers to those needs and questions.

SERVPRO Industries has been serving American since 1967 – over 53 years and counting. During that half century, the company has continually collected and trained its teams with best cleaning and restoration methods available.

SERVPRO Industries maintains an IICRC (Institute of Inspection Cleaning and Restoration Certification) accredited school on its campus in Gallatin, Tennessee. This school trains hundreds of SERVPRO professionals in the many facets of fire, water, and mold damage restoration.

Additionally, the 25 plus SERVPRO offices inside the state of Georgia meet several times each year to share new ideas, tackle challenges and train on the best practices required by the ever-changing needs of the restoration industry.

While skill, training and experience is vital to helping, it is not enough. Service professionals that you invite into your home or business must be honest, trustworthy, and caring.

Your hometown SERVPRO of the Mountains has been locally owned and operated by the Collins family since 1995. It is staffed by caring people who make their homes in beautiful Northeast Georgia. Whether they live in White, Habersham, Banks or Rabun Counties each of our customers are also our neighbors.

That means not only do we bring skill to your restoration needs, but a caring and compassionate attitude to every job as well.

You can rely on SERVPRO of the Mountains to be “Here to Help” when the need for fire, water and mold damage restoration arises in your home or business.

The Rising Financial Costs of Storms

7/26/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead When storms do damage, we go to work to make things right. Contact SERVPRO of Tri-County to start the restoration process.

To say 2020 was “action packed” is an understatement, it was a record-setting year for weather and climate disasters. Of all the years in history for which we have data, 2020 was the most financially destructive.

There were 22 official weather disasters for the year 2020. Disasters are defined as events that cause at least a billion dollars in damages.

This was one of the most active seasons for hurricanes and tropical storms. In fact, the NWS had to refer to the Greek alphabet just to name all of the storms that came our way.

Severe Storms Have a Large Impact

Hurricanes have always been known as one of nature’s most powerful storms, but we are starting to see that severe storms are bringing the same type of damages. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes.

While 2020 brought 22 official weather disasters, 14 of these were severe thunderstorms.

Thunderstorms are so common that people tend to forget the real damage they can do. In a matter of minutes, without warning, they can produce hail, strong winds or even tornadoes.

Just how quickly can thunderstorms turn into dangerous weather events? In eastern Nebraska in August 2020, there seemed to be a typical line of thunderstorms that quickly exploded into something called a derecho (think of something like a tornado, but with straight-line winds instead of swirling ones, combined with a heavy thunderstorm). This potent storm destroyed more than 10 million acres of corn fields, almost half the state’s corn crop—that’s over 11% of the entire country’s corn fields.

Here in Georgia, we see more than our fair share of thunderstorms, most of which bring really strong winds and hail! In 2020, we saw severe weather, including the remnants of Hurricane Sally, Hurricane Delta and Tropical Storm Zeta.

Costs Are Rising

Severe weather is showing to be normal, and the cost of the damages it brings is becoming quite high! 2020 was the 10th consecutive year with at least eight billion-dollar disasters.

During 2018 and 2019, there was a combined total of $136 billion in damages. And the year 2017 set the highest total on record with a total of over $300 billion.

Thunderstorms can quickly turn into more, so as a home or business owner, it’s essential to take whatever precautions are possible to minimize damage to your property.

As we all know, nothing is ever certain, and even with precautions things happen! If you still manage to get a stroke of bad luck, it’s important to know you’ve got a friend in the restoration industry whose goal it is to recover your valued items and restore your property "Like it never even happened."

When storms do damage, we go to work to make things right. Contact SERVPRO today to see how we can help.

Delta Flood Cleanup

4/28/2021 (Permalink)

Flood water in and around homes SERVPRO of Tri County was called out early that morning to assist with flood recovery at over 50 government agencies, churches and local homes.   

The remnants of Hurricane Delta swept through Northeast Georgia during the night of Oct 10 and 11th. It caused extensive local flooding and damage.

Since the Delta deluge that dumped over 8 inches of rain on Habersham Oct. 10-11, people have been trying to dig their way out from under the mud and debris.

Your hometown SERVPRO of Tri County has been right in the thick of recovery efforts since the first hours of the storm.

Habersham was among the hardest-hit counties in the region, sustaining over $5.25 million in damage, according to the latest estimates released by the county.

Demorest was the hardest-hit city, reporting an estimated $1.2 million in damages. Cornelia sustained approximately $635,000 in storm damage and Clarkesville estimated its cost of repairs at around $80,000. Baldwin sustained approximately $45,000 in damage. [Damage assessments were not immediately available for Alto, Mt. Airy, and Tallulah Falls.]

Habersham County Public Information Officer Carolyn McDuffie said, “This is the largest recovery on record.”

Our Commitment to Restoration Instead of Replacement | SERVPRO® of Tri-County

4/28/2021 (Permalink)

“large red diamond shape sign with Natural Disaster written in large black print" Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Tri-County.

Having damage in your home is always a disheartening experience, but if that damage is due to a disaster, the emotional impact can be even more severe as your family works to recover and heal. The recovery process, while necessary, can be difficult to handle as you work to recover emotionally and have your home restored.

We have helped countless families restore in the wake of disasters, so we understand how challenging it can be—and how we can be a resource throughout the process. We approach every job with a restoration-first mindset, meaning we will handle all aspects of restoring your home and belongings to their pre-damage condition instead of simply recommending liquidation of your property.

How Our Customers Benefit From Our Restoration-First Mindset

We can help you save money on your insurance. The specifics of what is covered on your insurance can vary, but many types of damage can be claimed—which is helpful for costly incidents, but can also cause your premium to increase accordingly. Our restoration-first mindset keeps the amount you have to claim on insurance lower, saving you money in the long run by keeping your premium from increasing quite as much.

We can protect your sentimental items. When there is an imminent emergency, keeping your family safe is the most important thing to focus on—even knowing it can be difficult to leave behind irreplaceable items. Fortunately, we have invested in the technology that enables us to save items that are sentimental in value, such as family photographs, heirlooms and art that could never simply be replaced.

We make sure your home feels like home again. After an emergency or disaster, the first time you go home after restoration can feel extremely emotional—but when you work with us, we strive to make these emotions completely positive. We work on every aspect of restoration, including the small, cosmetic touches, so you recognize your house as your home when you walk through the door.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today to learn more.

Improve the air quality and appeal of your business

11/16/2020 (Permalink)

Clean Carpet with dirty foot prints Clean carpets play an important role in a healthy office. Call the professionals near you, SERVPRO The Mountains.

As companies that service our local communities, we want them to see us at our best. Whether it is for our employees, for prospective customers, or guest, we want to create a welcoming, enjoyable, and safe environment for them.

Commercial carpet adds to the aesthetic and comfort of the places that represent our brand. It is important to keep these surfaces in great condition. Carpet manufacturers often advise on proper maintenance guidelines for their carpets, including vacuuming, spot cleaning, and regular deep cleaning.

Clean carpets are appreciated by those who work there and people who visit. Studies say that clean and well-kept environments increase productivity and boost morale.

Most importantly, clean carpets keep us from getting sick. The Agency of Environmental Protection found that dirty carpets can cause allergens, particle pollution, gases, dander, and dust to get caught in them. Those sometimes-toxic gases and particles can become airborne when walked on or even vacuumed. This can reduce indoor air quality possibly affecting those working and living in that space.

Professional carpet cleaning services remove trapped pollutants and kill bacteria. The IICRC states carpets should be cleaned at least every two years or less. Businesses with increased traffic should be cleaned even more frequently.

SERVPRO professionals can inspect and consult as to which of our 5 quality cleaning methods will restore your carpets to the clean and beautiful condition that we all desire. Steam cleaning, shampooing, steam extraction, bonnet cleaning or rotary extraction are all effective methods to clean soiled carpet.

Contact your hometown SERVPRO today for a free scope and estimate to keep your business or commercial facility sparkling clean for your customers, employees, and guests.

Responding to our First Responders

11/9/2020 (Permalink)

Brick police station with 2 SERVPRO vehicles out front SERVPRO Tri-County and The Mountains converge to respond to Clarkesville's First Responders during Hurricane Delta's performance in Habersham County.

First on the list was helping our first responders at the Clarkesville Fire Department and Demorest Police department. Next was extracting hundreds of gallons of water from the Clarkesville Library.

Private homes and businesses were assisted with the urgent task of removing flood waters. Also critical was quickly removing the muck, cleaning and sanitizing against any pathogens that might have been brought in with the rising water.

Additionally, commercial grade drying equipment was deployed, set in place and monitored daily to optimize the drying efforts of structures to prevent growth of mold or mildew.

Your hometown SERVPRO restoration team was proud to be a small part of the solution to this historic flood.

Thankfully, no one reported any serious injuries in Habersham County as a result of the Hurricane.  Local first responders received national attention when a video of them rescuing people from the rising floodwaters was featured on ABC World News Tonight. Closer to home, people continue to praise their exhaustive, often heroic efforts.

County manager Phil Sutton said, “Habersham County would like to commend all E-911 staff, Sheriff’s Department Law Enforcement staff, Emergency Services staff including fire and emergency medical services, and importantly our Road Maintenance staff for their incredible work in the Hurricane Delta recovery process.”

Things to Consider About Disaster Recovery at Your Business | SERVPRO® Tri-County

11/9/2020 (Permalink)

Office desk with an insurance binder on top SERVPRO Tri-County is near you when any disaster occurs. Get in touch with us to learn more.

There are a lot of decisions that business owners have to make throughout their daily operations, but it is important think about the future, too—especially when it comes to devastating events that are out of your control. Many businesses that face disasters do not recover from their impact, but those who plan ahead tend to fair better in the aftermath.

The safety of your staff is of the utmost importance in the event of a disaster, so you should always first consider your evacuation and emergency procedures in your planning. Once you are confident this is complete, it is time to begin thinking through recovery measures that can help you get your doors reopened quickly.

Planning Out Your Disaster Recovery as a Business Owner

File an insurance claim and begin restoration. There is plenty of variety in commercial insurance coverage, so contacting your insurance company is the only way to know for certain what you will be eligible to claim. After you do this, making sure you contact your restoration company quickly so they can begin getting a response crew together to handle your damage.

Give customers the chance to show their support. It is impossible to know what type of operation you will be able to maintain after a disaster, but regardless of what you choose to do, letting customers know what your plan is will be key for getting their support. You may be doing takeout only, closed temporarily or operating on shortened hours—using social media to announce these changes will ensure that customers can support you when they are able.

Make use of the financial assistance that is offered. Even if you can claim your damages with your insurance provider, there can be many costs that are not covered such as loss of income and excess damages. The disaster loan program through the Small Business Administration is designed to help with this, so see if you qualify for funding options through them to help cover some of these extra expenses.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

Who do you call when your Structure is not well?

10/1/2020 (Permalink)

2 inches of standing water throughout the clinic. This clinic in Hartwell, Ga was flooded by a broken water pipe, SERVPRO Tri County removed nearly 200 gallons of water saving untold damage.

Knowing to call the Doctor when you are not feeling well is an obvious step, we have all been taught whether through instruction or experience. The question is then, who do we call when our Home or business is not feeling well? When this small Family clinic opened the doors to get ready for their day, they found nearly 200 gallons of water standing in between them and their patients. Getting all that water out was a top priority in preventing further damage and getting the clinic back on its feet. Your local SERVPRO Tri County received the call and immediately responded, dispatching our local technicians who are always on the go and working hard in the background, many times in the middle of the night to keeping homes and businesses in your community thriving.

Highly Trained

10/1/2020 (Permalink)

SERVPRO logo, Certified Our technicians at SERVPRO Tri County are professional, highly trained and certified to handle your Water, Fire, Mold restoration needs.

Smoke, fire, water and mold damage all can devastate structures with unique problems and challenges.

Performing restoration services requires specialized knowledge to return homes and businesses to a safe, clean and odor free condition.

That knowledge starts thru training and deepens with experience. Your hometown SERVPRO of Tri-County provides credentialed and caring technicians to Hart, Franklin, Stephens and Elbert counties. 

SERVPRO industries provides a comprehensive training program which corresponds with the IICRC (Institute of Inspection Cleaning and Restoration Certification) which maintains a series of accredited classroom study for the restoration industry.  These classes are designed to give technicians a firm and workable knowledge with industry standards and starting at a new hires first day that continues throughout their entire career.

SERVPRO Industries has been serving American since 1967 – over 53 years and counting.  During that half century, the company has continually collected and trained its teams with best cleaning and restoration methods available.

Substantial experience for your emergency

10/1/2020 (Permalink)

Group shot of SERVPRO Tri County team SERVPRO Tri County has been privileged to employ some of the most caring and hard working people our towns have to offer.

SERVPRO Industries maintains an IICRC (Institute of Inspection Cleaning and Restoration Certification) accredited school on its campus in Gallatin, Tennessee.  This school trains hundreds of SERVPRO professionals each year in the many facets of fire, water, and mold damage restoration.

IICRC (Institute of Inspection Cleaning and Restoration Certification) maintains a series of accredited classroom study for the restoration industry.  These classes are designed to give technicians a firm and workable knowledge with industry standards.

Your local office, SERVPRO of Tri-County has a staff with well over 100 years of combined on the job experience.

Additionally, we hold over 21 distinct industry recognized certifications through the IICRC (Institute of Inspection Cleaning and Restoration Certification).

You can rely on your hometown SERVPRO professionals to provide the best in quality restoration and cleanup services.