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Fire & Water - Cleanup & Restoration

Archived Biohazard Blog Posts

What to Do When Sewage Leaks | SERVPRO of Tri-County

5/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Tri-County is always ready to respond to your call when biohazard incidents strike.

Sewage leaks are not something many of us even want to talk about, and we certainly don’t want to ever deal with them in our home or office. While they may not cause the same amount of damage as some other disasters that can happen, sewage leaks can make a real, stinky mess.

While we may not want to think about possible sewage leaks, they are quite common and can happen anywhere. Understanding how to respond is crucial for getting things put back together quickly and safely.

What to Do First

A sewage backup is often caused by a clog or blockage. When it can’t run down a pipe well, wastewater finds its way up sink drains, tubs and showers. Sewage leaks can also occur when your water line or pipes are damaged.

However a leak starts, the most important thing to remember is to try not to touch the water. When a flood or leak enters a building, it is classified in three different ways—white water, gray water and black water. White water and gray water originate from a source that is considered clear of toxins, but black water comes from a toxic source. Sewage leaks are black water and can contain viruses, bacteria and microbes.

Stay out of the water, and go find your water shutoff valve to stop any further spreading of the leak. Open windows and turn fans on around the area in order to help eliminate fumes. Block the area off so that no one else can access the area, including pets and children.

Where SERVPRO® Comes In

At SERVPRO, our technicians are highly trained and certified to handle a multitude of biohazardous situations quickly and safely. From the moment you call us, night or day, your recovery process begins. We will gather information over the phone in order to put together a team and the appropriate equipment for your unique situation.

While you are waiting for our team to make it to your property, safely take some photos of the area. Even if these aren’t images you want to revisit, having documentation will help make insurance claims easier. These pictures can also help our crew better determine exactly what your restoration is going to entail.

When our team gets there, our professionals will start assessing the situation in order to identify the cause of the leak. Removing water and sewage will also be a top priority. Since we are dealing with a toxic leak, we will be in protective gear in order to handle everything as safely as possible. During this part of the process it is best if you can stay away to avoid the toxins.

As recovery continues, we will make sure that the source of the leak is fixed, any subsequent damages are repaired and the whole area is thoroughly deep-cleaned. Your space will be sanitized and odors will be addressed as well. When we are done, we will make sure there are no lingering odors and everything is the way you want it.

Stinky sewage in our space is not something anyone ever wants to imagine, but if you end up with a leak, call us. We will get everything safe and clean fast.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO, and we will take care of you.

We are Local Cleaning Experts

4/8/2020 (Permalink)

SERVPRO house logo, lettering - here to help Our Training and experience with biological contaminants puts SERVPRO in the right position to do what we love.. Help.

Your local SERVPRO is Here to Help

During times of uncertainty brought about by the outbreak of coronavirus, we would like to remind our community that we specialize in hazardous materials, and we follow the highest cleaning and sanitation standards in the Nation.

Highly Trained Team & Advanced Technology

We are uniquely positioned disinfect your property, following the protocols written and updated by the Center for Disease Control. Along side we have generations of experience in dealing with hazardous contaminants, and because of SERVPRO's training and use of advanced technology are able surpass the scope of work that regular janitorial staff are generally able to perform.

The CDC guidance in disinfecting high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. The areas mentioned for commercial spaces:

  • Food Court and Prep Areas
  • Restrooms
  • Schools/Classrooms
  • Offices/Cubical space
  • Retail Spaces
  • Water Fountains/Faucets
  • Shelving
  • Storage/Display Racks
  • Sales Counters
  • Carpets and Rugs
  • Stairs and Handrails
  • Elevators
  • Playground/Fitness Equipment

Specialized Products

The CDC recommends a labeled hospital-grade disinfectant that lists the killing of other, similar pathogens to the coronavirus. Several products already in use by SERVPRO carry the EPA-approved claims. Understanding that no product has been tested against this particular strain of the coronavirus, we are continuously updating and adhering to all guidelines as provided by the CDC and local authorities.

Please call for for scheduling or for information regarding Proactive Cleaning

We are Here to Help – SERVPRO of Tri-County, 706-245-7109

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html